Absolutely horrible experience
Absolutely horrible experience. Our pool was canceled just five minutes before our scheduled time, while our entire group was already outside and ready to go. To make matters worse, they hold your refund for one to two weeks, yet they don't hesitate to instantly charge you full price plus fees the second you try to book. Naturally, they try to push a site credit on you instead of simply giving you your money back. Completely unacceptable.
