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Franco Lingan

United States

1 Reviews
6 Reads
0 Useful

1 review

berls.com

very poor customer service

very poor customer service. The representative I spoke to was very rude and unprofessional. We received a damaged water fountain, and we were trying to see if we could get a refund so we could order a new one. Instead of being polite and explaining to me the process, this person was unprofessional and told me that is what we got, and if we did not notice any damage before the driver left, that is on us. I would not recommend using this supplier, as they do not want to take responsibility for damaged goods during transport. This has happened to me twice now and is not the best experience ever.

2026-08-13Verified