Longer support was very helpful!
I just received my new Longer Laser Ray5 10W on August 6th. I damaged the red bottom part of the laser module and it could not be repaired. I called Longer Support where I communicated with Maria there. She was very friendly and eager to help me. She worked it out for me to get a replacement. For this I am grateful. Maria was very friendly and helpful and was in contact with me until the situation was resolved.