Read the fineprints
Good when you are giving them business. Fast prompt responsive.. when locks got issues they tell you they dont know they go check and never got back.. even when you have a faulty lock cannot lock, they do not get back to you and I have to call multiple different numbers i find online to get a response.. 24/7 services is a scam.. imagine having a door that cant lock and the vendor is mia.. 5 years warranty is a scam.. read e fineprints.. charging 200+ after first year for onsite repairs, essentially asking you to get a new lock.. Bought 2 locks, one got issues after 2 years plus another got issues in 6 months.. think thrice before getting..