Customer service and mobile deposit issue
The 2 day early deposits are great and its seamless transactions are awesome too. But what really twists my balls is the mobile deposits and the lack of transparency with customer service on the app. Customer service can’t figure out the issue and can’t explain how to correct it. As for my issue. The mobile deposits are terrible. I have a limit of $2,000 but I deposit a check for $40 and then I get an email from them stating my account has been flagged and my ability to make deposits is removed..WTF! Mid you this is the second time in two months this has happened to me. And now I have to wait another 30 days. This is wild and the customer service can’t explain to me on WHY this is happening. Only telling me that the team will look into and let me know via email. That’s a bs answer for some who have been a member for 6 years. I may have to move my funds to another institution.