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Angel

United States

1 Reviews
5 Reads
1 Useful

1 review

International Van Lines

Beware

I have to tell you I really thought I had done my due diligence. Boy was I wrong. It began ok, I spoke with Justin who assured me "the buck stops here". Well to begin I was told they would arrive on 6/25/26 between 2-4pm well I got a call at about 7ish stating they would arrive about 9pm and take 3-4 hrs to load my belongings. I told them no to come first thing on the 26th. So then I was told per contract my belongings would arrive between 7/2/26 and 7/30/26 again they were wrong the did not arrive until 8/3/26 at which time as the movers unpacked my furniture. The bedrail was broken. The dining room table was broken and a coffee buffet/cart was also broken. Missing was a ladder and a box containing several LP records. All communications stopped on 7/27/26 when I asked why my belongings were being delayed. Customer service and others have not responded to emails or phone calls.. I have filled out all of the required paperwork to file a compliant, but to be honest at this point, I am just expecting it all to be denied. I have filed a complaint with the Attorney General's office and the Better Business Bureau.

2026-08-17Helpful 1