Ordered glasses
Ordered glasses , description is very misleading and not even true , I can’t even see with them , contact customer service and was offered a £3 refund , complaint more and they offer a £6 refund!!! I requested my money back and to return the glasses , but they ignored this totally, Going to report to trading standards and rogue traders Avoiding this company it an AI generated company !!! Total scam This is a comp of there emails We sincerely apologize that your experience has not met your expectations—it’s never our goal for you to feel dissatisfied, and we truly regret any frustration this has caused. Our warehouse has verified that the item sent matches your original order. As a gesture of goodwill, we’d like to offer compensation of 3 pounds in the default currency to make up for the inconvenience. Would this arrangement work for you? Please let us know at your earliest convenience, and we’ll resolve this quickly. Yours sincerely, Customer Service Team. We want to solve your concerns, but the product we sent you is correct. The highest compensation we can offer is 6 pounds. We apologize for the inconvenience and have tried our best to resolve this matter. We will certainly report your feedback to our manufacturers for future improvement. Yours sincerely, Customer Service Team