Get your cancellation in writing and send it certified mail
Cancelled within the 3-business-day window using the exact method EcoShield's own text told me to use ("Reply '9': You wish to cancel your contract"). They acknowledged receiving it, then refused to process it. A rep texted: "We do need to speak with you over the phone in order to resolve your request in full." I called the number they provided in writing, 888-744-1284. It didn't reach EcoShield. It reached an automated marketing system pitching medical alert devices, insurance, prescription plans, home security, and a competing pest control offer. When I said "Cancellation" and named EcoShield, it said "I'm not finding a match for your request." I have a recording. Complaints being filed with the Virginia AG, VDACS, BBB, and FTC. If you sign, get your cancellation in writing and send it certified mail.