ULTRA UNSAFE! Holding my account hostage and violating Singapore PDPA laws!
Cherry Credits is a complete nightmare! I have sent my official ID and card documents TWICE. My full name, photo, and birthday are 100% visible and match my account perfectly. However, they refuse to verify me because I masked my sensitive National ID (T.C.) number and card's middle digits.They are forcing international users to expose highly sensitive data, which creates a massive risk for identity theft. This is a direct violation of Singapore’s Personal Data Protection Act (PDPA)! They refuse to use human logic, sending automated bot replies and holding my paid account hostage just to avoid giving my service.DO NOT TRUST THIS COMPANY WITH YOUR PRIVATE DOCUMENTS. They are trying to steal my funds by making verification impossible. I am filing an official complaint directly to the PDPC Singapore and requesting a fraud chargeback from my bank. Absolute thieves!