Legitimate + customer service
Buying from a new site, you always wonder the legitimacy of it and what you're gonna get but I can say, first, I am IN LOVE with my Havie lamp!!!!! So far, it is as good as they claim. The lights on my walls are so pretty and it lulls me right to sleep! I honestly wish I would have "fallen for" the 2-pack deal because one just isn't enough. And second, their customer service is 100% legitimate! I had a question so I submitted the form online and Isabelle got back to me within 1 day. It was a genuine person behind the email and Isabelle thoughtfully answered my question and also offered to go out of her way to help me find a solution. I thought seeing ACTUAL personality and thoughtfulness from online customer service was dead and gone from this world but Isabelle proved me wrong! Overall, great experience, legitimate company, don't be afraid to treat yourself to a lil Havie lamp!!!