Excessive fees, money hold times, poor service
Excessive fees, outrageously long hold time on bank transfers, terrible customer service. A $252 "processing fee" on top of all the other charges. A hold of 9 business days on a routine ACH payment from the US largest credit union. Hard to get ahold of customer service, and then long hold times as you get handed off from agent to agent in an infinite loop of people not empowered to do anthing.