I ordered traverse rods from…
I ordered traverse rods from Twopagecurtains after having purchased drapes from a different vendor. The rods were perfect except that the amount of small carriers that curtains attach to did not match up with the number of pleats in curtains. Julie Xu, customer rep that I worked with, took my request, shipped out the additional carriers free of charge and will follow up with tracking information. Great customer service that took less than 24 hours to resolve in its entirety. Have installed 2 of the 5 rooms, and the rods/hardware are fantastic! So is the customer service!