Avoid Two Pages
TLDR: This company is not American. Product ships from China and seems to be overseas support staff. They can be reported to the WA State General Attorney filling out a complaint form. Blinds are low quality and they make basic mistakes that they refuse to remediate. If they botch your order/poor quality, immediately report to your credit card. Otherwise you won’t get anything back. Long Version I ordered the $10 swatches as indicated. The ‘light gray’ is sandwiched between very light gray and steel gray. The light gray color appeared brown. I thought for sure it was an error so checked the website, and verified that it was light gray in appearance in the website. The blinds came in a solid brown/tan. No hint of gray. When informed of this issue, they tried to blow it off as ‘it will look different depending on lighting’ ad nauseam and when pics made it impossible to claim it was any shade of gray, they basically reverted to claiming that I should have known from the swatch that it was correct that brown/tan is light gray. The only remediation offered was: Keep the shades for 25% off Return at own shipping costs and get 50% refund (probably less than 25%) Receive a 35% discount They appear to cull negative online reviews.