We bought a massage chair and not cheap…
We bought a massage chair and not cheap at all ... Is expensive chair and yet I bought various product at osim. U just name it 70% I have it their product. And yet I use the chair not even twice in a year.. The chrome part that scan my hand the chrome oxidized... Because I have no time to call or need to change..this round I when to the osim store and ask them why can be happened. The sales person ask me to take the picture of that..and the sales person give to the head quarter.. And than they don't said anything and yet call us to paid ..we explained and they just ignore.. And yet said again about the amount. I very disappointed and treat the customer..the service just keep quiet and just said about the replacement and the amount. The first year that we bought nobody track us for the chair service and yet expected us to call for the service.. Thousand of dollars of product the quality super bad... The cosmetics are very bad... Very obvious the oxidation one chrome panel even not we'll use