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Ronny W.

United States

1 Reviews
3 Reads
0 Useful

1 review

Vvsbox

You'll be lucky to receive anything.

ordered $308 worth of jewelry because it said I'd get before Christmas this past year. I ordered 12/4. After waiting for ever and getting the run around from vvs box for a bit I told them I was going to leave bad reviews and on and 1/12 they said Gofo lost the package once it was given to them. gofo said they never physically received the package. vvsbox eventually told me to file a claim through the extra seel insurance I took but it had to be within so many days (like 7) of verification package was lost. coincidentally seels website was unusable and would not allow me to file the claim after spending hours trying to get it to. After days of trying and emailing back and forth get me absolutely no where and the allotted time passes they tell me there's nothing else they can do. so basically somehow the exchange from the international carrier to the local carrier my package was lost and I'm out my 308. I have receipts for everything I'm claiming I just wish they wouldnt have bs'd me for weeks and owned it. No offer to send replacement partial refund nothing, it was just a "better luck next time" type thing. NOT SURE WHO LOST IT BUT I KNOW NOT ONLY DID I PURCHASE 3 "W' PENDANTS AND 20" CHAINS I PAID FOR THE EXTRA INSURANCE AND RECEIVED ABSOLUTELY NOTHING. Terrible company, terrible communication, terrible customer service, terrible "insurance" it's all bad. they responded to this trying to give excuse. no offer to make anything right, and didn't even look into my actually account just have a pre written response they give everyone who does a bad review. STAY AWAY FROM VVSBOX

2026-08-25