Operation I lost my digital design tool
I had an issue that I couldn't resolve I didn't know what was going on I wasn't able to get into my design tool and I have to give credit to the team in yoycol when I when I first asked about this situation they were on it right away and said they would get back to me so I send a message yesterday and I got a response today a young lady by the name of Rosie amazing customer service she was explaining to me what was going on of course for a minute there I thought nothing was going to get resolved and I was going to have to wait for a long time and that was not what I needed to hear but I kept persisting and finally I explained to her what kind of tablet I have she figured it out she got with her team her team came back and explained to her that I'm to put it in landscape mode and everything should come back and sure enough everything came back I'm ready to design again I'm ready to open the store thanks to your team to Rosie and the people behind yoycol all of them that make it happen even though we're 8000 miles away from each other I truly appreciate being able to fix my issue thank you again God bless