Poor Peptide Handling
They shipped a heat sensitive pre-mixed/reconstituted peptide that was already vulnerable to high summer temperatures. When arrived the bottle was operating at significantly reduced potency for being exposed to summer heat for three days in this state with no protection. As a loyal customer I was very disappointed with the lack of flexibility due to their own shipping flaw, and customer service repeatedly refused to accommodate since there was a lack of a clear visual issue. Completely ignoring the structural degradation of the peptide compound when exposed to heat over 3 day period. Furthermore the nasal spray pump is ill fitting to the ordered bottle. Do not waste your money and shop somewhere else.