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Shireen C

United States

1 Reviews
14 Reads
0 Useful

1 review

TWOPAGESCURTAINS

not happy with the consult and the result

did the free Zoom consultation before ordering my curtains and traverse rod because I wanted to make sure everything was measured and ordered correctly. Unfortunately, the consultation was extremely disappointing. The consultant seemed barely engaged and ultimately recommended the wrong size rod. When the rod arrived, it did not fit our space properly. We actually had to physically cut the rod in two places to make it work with our installation. This was especially frustrating because the entire reason I scheduled the consultation was to get expert guidance and avoid exactly this kind of problem. The curtains themselves are fine, but Two Pages is not inexpensive. At these prices, I would expect knowledgeable, attentive consultants who understand their products and can confidently guide customers through measurements and ordering. I had been planning to order additional curtains for other areas of my home, but after this experience, I am seriously reconsidering whether I want to purchase them from Two Pages. The products may be good, but the level of consultation and customer service needs to match the price.

2026-08-29Verified