Snake Oil
Burrow markets their products as "modular" with the "ability to expand over time". This was the entire impetus for our purchase of a Nomad couch a few years ago. When we contacted them with the hopes of adding units to our sofa, they not only did not have anything that matched, they did not have any compatible piece in any color—this is for a model they still produce and sell on their site and in their showrooms. Within the span of a few years, they have changed their design and manufacturer for this product multiple times with no regard to the compatibility between past, present and future generations and without the institution of any support systems for customers who have purchased their products in the past. It's false marketing and we will be avoiding Burrow entirely—snake oil—would highly recommend avoiding their products.
