I wish there is one start option for…
I wish there is one start option for this website. I had such a shitty experience with the IGP services. I placed my order with IGP on 25 August specifically for the **Rakhi celebration** with the expected delivery date being **28 August**. Unfortunately, today is **30 August and I still haven't received my order** What is even more disappointing is the **complete lack of communication and customer support**. I have emailed your team, messaged your WhatsApp number, and also tried calling, but I have received **no proper response or update** regarding my order. I placed this order well in advance because it was meant for a special family celebration. Due to the delay, **my family has missed the entire Rakhi celebration**, and the gift is now arriving far too late to have any meaning for the occasion. I understand that delays can sometimes happen, but **not responding to a customer's emails, WhatsApp messages or calls is unacceptable**, especially when the order is time-sensitive. Very disappointed with IGP. I expected much better service and communication, particularly for an occasion like Rakhi. I hope the company takes responsibility for this and improves its customer service and delivery process.