I ordered two mats
I ordered two mats. I couldn't plug one of the controls into the mat. I contacted Anna. She responded telling me to photograph them. It was then I decided to return them to you. I haven't heard a word from you. I packaged them in the materials you sent and filled out the return form. Then I get this survey. I just want to return the mats for a credit. We were away and just opened the boxes on September 3rd and tried to set them up to no avail. My order is-#PHY3475.