Very disappointing customer service
I had a very disappointing experience with OneSixthKit’s customer service. After the cancellation of the Green Golem project, I chose a refund instead of store credit because I was told that nothing related to the Green Golem would be re-released. Later, when the new MODARC project related to the cancelled Green Golem appeared, I simply asked whether a discount was possible if I ordered it. I did not demand anything — it was just a normal question. The response was extremely hostile. I was told that asking for another discount was “f**king disgusting” and that I should “order it elsewhere.” I was also told that my MODARC order would not be accepted. I completely understand that a seller can refuse a discount, but there is no reason to speak to a customer in such a disrespectful way. I will not be ordering from OneSixthKit again. Very disappointing customer service.