⭐☆☆☆☆ I did not feel safe using Grab as…
⭐☆☆☆☆ I did not feel safe using Grab as a solo traveler in Bali. I used Grab because I was told it was the safest and most reliable option, similar to Uber. Unfortunately, my experience was the opposite. I entered the correct destination near my hotel, but the driver took me to an isolated road surrounded by trees instead of my destination. I was alone and felt extremely unsafe. When I told him it was the wrong location, he said he didn't know the address and insisted I had to pay for a new trip from that isolated location back to my hotel. The original Grab fare was 27,000 IDR, and because he had taken me to the wrong place, I was forced to pay an additional 50,000 IDR in cash to get back to my hotel. In total, I paid 77,000 IDR for what should have been a 27,000 IDR trip. I paid because I was frightened and just wanted to get out of the car. I'm sharing this because other solo travelers should know to watch the route in the app, never feel pressured into off-app cash payments, and report anything that feels unsafe immediately. I hope Grab investigates this seriously because no one should have to experience this.