⭐ 1/5
⭐ 1/5 — Absolutely Disgraceful Experience This has been one of the worst booking experiences I have ever had. I made an instant booking, and the system selected/entered the wrong travel date on its own. I immediately tried to correct it, but even after entering the correct date, the system again showed the wrong date. This was clearly not my mistake. The most frustrating part is that I raised the issue within minutes of making the booking, yet RedBus simply refused to make any meaningful correction, reschedule the ticket, or provide a proper refund. Taking money from a customer and then hiding behind rigid policies when the problem occurs within 10 minutes of booking is absolutely unacceptable. What kind of customer service refuses to help even when the issue is reported immediately? Honestly, this entire experience feels extremely unfair and completely customer-unfriendly. You pay your money, face an issue that isn’t even your fault, and then you’re basically told that nothing can be done. RedBus seriously needs to fix its booking system and customer support. A company handling travel bookings should be solving problems, not making customers suffer for them. Extremely disappointing. I would strongly think twice before using RedBus again. My contact no 8934978672