Battery BMS malfunction
I contacted Watt Cycle because my 1 year old trolling battery would not charge. They offered several possible remedies which unfortunately didn’t work. They sent me a shipping label and once I sent the old battery back, a new one was on the way . I received it and it works perfectly. The only reason I didn’t give a 5/5 is because I couldn’t reach anyone by phone. Email is the best way to reach support, who was very helpful. It just took a day to get a response, I would try their suggestion, and respond back. The back and forth took several days to diagnose that the battery was faulty. All in all, it was a pretty good experience, maybe I just need to be more patient. Thanks