Extremely disappointed with my redBus…
Extremely disappointed with my redBus experience today. I accidentally selected 10 September instead of 11 September while booking my Goa → Bengaluru ticket. I caught the mistake several hours before departure and immediately contacted support. I wasn't demanding a free cancellation. I literally offered to pay the fare difference and rescheduling charges to move the ticket by ONE DAY. Response: No reschedule. No refund. No alternative solution. What's the point of contacting customer support before departure if they cannot even attempt to help with a genuine booking error? @redBus_in please escalate this. I'm happy to accept a reschedule, travel credit or reasonable partial refund. I just want a fair resolution.