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almutairi mohammed

United States

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1 review

iMyFone

If I could give less than one star

If I could give less than one star, I would. I paid $65.98 for MirrorTo and the Unlimited Devices add-on specifically to use USB-Pro with my iPhone. My order confirmation said “3 day free trial,” yet my card was charged immediately. USB-Pro would not work. After I tried two different networks, support admitted in writing that the feature was temporarily unavailable. Bluetooth control also failed for me. I requested a full refund within ONE HOUR of purchase, during the advertised trial period. Support initially responded with explanations about “Pay Later,” then acknowledged that I had not chosen to delay payment. Instead of refunding me, they offered 30%, then 50%, saying their supervisor had approved that decision. To me, advertising a trial, taking immediate payment, and refusing a full refund when the feature I purchased is unavailable feels like a scam. This was not a change of mind—their own support confirmed the feature was unavailable. I have screenshots documenting the payment and their responses. At the time of writing, they have not agreed to a full refund. Based on my experience, I would not recommend this company.

2026-09-11