Negative experience
I purchased the mammotion robot in 2025, and my experience has been extremely disappointing. Since 2025, I have had repeated problems with the robot. In 2026, the problems became even worse: incorrect parts were sent to the wrong address, the replacement part was also incorrect, and the robot eventually had to be sent to service again. It stayed in service from approximately mid-July to mid-August, practically the entire summer. When it was returned, some of the accessories we had sent with it were missing. After assembling it again, we discovered that it still does not work. This has already been the third or fourth major issue with the product. During the summer, while the robot was in service, we had to pay someone to mow our lawn because the product was unusable. Despite all this, you have refused to refund us and instead offered a €100 cheque. This is completely unacceptable. We purchased a product that has repeatedly failed, has spent a significant amount of time in service, and still does not work. This has been an extremely frustrating and disappointing experience, and we expect a full refund.