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Grace

United Kingdom

2 Reviews
4 Reads
1 Useful

2 reviews

Trainpal

SCAM

SCAM! I tried to buy a ticket and just after I pressed authorise I receive a message saying it didn't go through and to try later. Two hours later I receive several notifications saying I've been charged £50 pounds for tickets I didn't ask for. Customer services tell me it's my fault it wouldn't even cost that much for the train I actually wanted. Please don't let them get your money it's a scam

2026-10-01Helpful 1
Trainpal

Scam

0 out of ten do not use this I've booked a ticket and it's charged / sent me the wrong ticket leading to me not being allowed on my train unless I pay for a new ticket. They're non refundable and if you book a ticket sometimes they cancel it and won't refund you or will just refund you 1/3! Absolutely a scam save your money.

2026-09-30