Invalid code after purchasing their Nintendo Ecoin Japan
This is my first time buying a Japanese Nintendo eShop card from SEAGM. I checked multiple times to make sure that my Nintendo account is set to the Japan region, and I also double-checked that the PIN I entered was exactly the same as the one provided. Unfortunately, the code they gave me is invalid. I contacted customer support for assistance, but I still haven’t received any response. I will gladly change my review if they can resolve this issue on the same day I post this review. (After 2 days, they finally provided me with a new PIN that worked. I’ll change my rating to 3 stars from 1. Since this was my first time using their service and I encountered this problem, I can’t give them a higher rating. I appreciate that they eventually resolved the issue, but the delay and initial problem affected my experience.)