LAZADA HAS THE MOST HORRIBLE CUSTOMER SERVICE
I called their Customer service line and all of them either don't know their Lazada app itself or lied all the way. I can 100% confirm that they didn't receive whatsoever customer service training at all. When they are stuck on answer, they can say very proudly that they can't assist the matter and can't do anything. If they can't do anything, can't check anything, don't know anything, why are they answering the phone? Are they there for fun? All of them just say whatever answer they can think of and all their answers are conflicting each other. In the end, they themselves don't know what they are talking. I never encountered such louzy customer service in my life. Kindergarten kids will talk better than them. So horrible and terrible customer service. They just close the case without giving any resolution. DON'T INSTALL LAZADA APP! You will suffer mentally if you have anything to talk to their customer service line.