Product does not match description, and refund was refused
I bought a "Native Residential A" proxy from IPFoxy. I tested it on Scamalytics, and it shows Datacenter: Yes — meaning it is actually a datacenter IP, not a residential proxy. I contacted customer service and asked for a refund because the product does not match the description. They refused, saying that "third-party detection results are for reference only" and that they cannot guarantee results on different platforms. But Scamalytics is the industry standard for risk detection — TikTok, Reddit, and other platforms reference it. They also said "non-fault issues are not eligible for refunds," but this is not a fault issue — it's a mismatch between the product I paid for and what I received. If you need a real residential proxy for social media accounts, I would not recommend this service.