Great customer service and a good…
Great customer service and a good solution I initially received glasses with sunglasses lenses, although the product description stated photochromic lenses. I contacted K&F Concept customer service and explained the issue. They acknowledged the mistake in the product description and offered several solutions. I chose to receive the GW65.0009 with photochromic lenses, and they sent the replacement completely free of charge. The new glasses have now arrived and everything is as expected. The photochromic lenses are suitable for both indoor and outdoor use, which is exactly what I needed. I really appreciate how customer service handled the issue and found a fair solution. Communication was friendly and helpful throughout the process. Very satisfied with the way the problem was resolved.