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Carolina Fernandes

United Kingdom

1 Reviews
4 Reads
0 Useful

1 review

lacemade.com

customer service

The customer service was incredibly attentive and helpful. I reached them multiple times and they were always incredible patient, helpful and nice replying to my questions. The order was taking longer than expected to be shipped and that made me think something was wrong with me ordered, however, they explained the reason why it would take slightly longer. Unlike many comments I saw saying their customer service was great, I disagree, I was surprisingly happy on how polite, helpful and nice the were

2026-09-24