Issue ID #84860
Issue ID #84860 I paid in full for Steam Wallet codes on September 18, but SEAGM never delivered them and demanded KYC verification. I submitted my ID and all available evidence, yet over a month later, the issue remains unresolved. They refunded me with a payment fee deducted, and the balance is unusable due to my account restriction. The funds came from my Razer Gold wallet, and Razer never asked me to prove the source of my funds. If SEAGM has concerns about the transaction, they should investigate directly with Razer instead of shifting the entire burden onto me. So SEAGM takes my money, delivers nothing, deducts fees from my refund, and leaves the remaining balance inaccessible? This is completely unacceptable. I demand either the Steam codes I paid for or a full refund with no deductions.