Horrible customer service
Horrible customer service. Horrible return policy. The shirt I ordered was a men's size medium. What I received was a kid small. Even though the label on the shirt said medium. I emailed customer service to return the shirt and was provide with an offer to receive 20% off a future purchase. No option for a return. I emailed again asking for the return and then was offered a 30% off future purchase. Then I declined their offer and was given another offer of 10% refund and 20% off future purchase. This is directly from their website "Returns & Exchanges Requirements: We strictly cannot accept any return, exchange or replacement requests after 15 days from delivery. Return packages must be dropped off with the return shipping carrier within 7 days after a return label has been provided, otherwise the return will not be accepted and no refund will be issued. I was never issued a return label. Instead I was offered to return the shirt with me paying for the shipping, duties, taxes. Please do not order anything from Darkpick. You will be disappointed.