Good luck on a refund.
If your not happy with the result of ypur prompt bc it didn't understand you, you have to pay credits for the correction just for it to mess up something else. I understand ai isn't perfect. I canceled my membership which was a yearly sub. I used it for less than a month and I cant get any of my money back. Its beyond frustrating. This is what you get for dealing with foreign companies that all just want subs and $