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Leslie N

United States

1 Reviews
3 Reads
0 Useful

1 review

Miniso

Horrible customer service and price gouging

Went to the new miniso store that just opened off Bowles in Littleton, CO. The store itself is big and clean with lots of merch. HOWEVER, the cashier was horrendous and when I noticed I was overcharged for press on nails I purchased her response was that even though the entire display was at a $7.99 price point it was incorrect and it was actually $9.99 I asked if she would honor the price that was on the rack, and she repeatedly refused. When I asked for the manager she said she couldn't get her because she was training a new customer service rep. I adamantly asked for someone else to speak to, so she huffed and puffed and finally went to get her manager. The manager came out and explained the store was new so therefore there were lots of kinks being worked out which is understandable, but not the customer's fault. She finally issued the refund and gave me my item at the advertised price. The fact that it was a $2 difference and the cashier gave me such an attitude and a hard time was unbelievable. Definitely check your receipts before you leave that place and make sure they aren't over charging you.

2026-09-30