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Guy Cresswell

Ireland

1 Reviews
2 Reads
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1 review

Simig lighting

Light not as advertised, all the way from China

I ordered a light online from SimigLighting.pl At the time of ordering, the website had about 6-8 photos of the product in various settings. The light finally arrived after about 6 weeks, but it was different to what was in the photos. Furthermore, when going back onto their website, I found they had changed the product imagery. Customer service gave me the excuse that the supplier had "upgraded" the product and kept offering discounts as compensation instead of a refund. When pushed, they sent me a return address which is in China (no indication on their website that they were Chinese), stating I would have to pay postage, and also a 20% restocking fee - implying I had "changed my mind". As far as I'm concerned, they have sent me a different product to what was advertised and refused to offer me a full refund - scammed.

2026-09-30