Horrible
Horrible, horrible experience with this airline. The customer service is extremely frustrating, and dealing with the bots/humans feels like talking to aliens, you get no sensible or useful responses. Even something as basic as communicating vegetarian meal preferences is made unnecessarily difficult and eventually rejected, with the excuse of limited meal options. The entire process has been incredibly disappointing, from the staff and customer service to the overall experience. I would definitely never even think of flying this airline again. After this experience, I honestly wonder how they continue to operate with such poor customer service. I wanted to give negative rating!