Hello,
Hello, I am extremely disappointed with your customer support and the order processing service. My order number is #ATKGR89900. Yesterday, I contacted support to change the color of my ordered ATK RS6+ keyboard (I accidentally ordered the Leviathan version instead of the Black Samurai I wanted) or to cancel the order and issue a refund. However, I have received no response so far. Today, I managed to cancel the order myself, but the funds have still not been refunded, even though 5–6 hours have passed. Please resolve my situation urgently, process the refund for the canceled order, or help me properly purchase the version I actually want in Black Samurai. I look forward to your prompt response.