Ordered a battery with ecoflow…
Ordered a battery with ecoflow connector cable. The battery came in good order. The cable a different story. It is now well over two weeks and no cable. In my case the cable is essential for using and charging the battery. Watt cycle has offered no help even though I have been in contact with them nearly every day. The cable was shipped separately from the battery. It was shipped via the slowest possible means. Tracking showed the cable hung up in the system at one location for over a week. It started moving again but IT IS MOVING Backward apparently being returned to Watt. Watt never responds to their phone nor returns messages asking them to do so. Their outgoing message states to use their email. They only respond once a day to email. They offer no help but simply attempt to placate and string one along. "Wait two days and if not received we will send another cable". Two days later same message... wait two more days. I point out this was an order shipping out of California for Idaho. Not a long distance.