Mini 100Ah BT deep sleep lock issue…
I experienced a deep sleep lock issue with my Mini 100Ah BT battery. I received very fast and helpful support from Talia, who walked me through some troubleshooting steps. When it became clear that the issue could not be resolved, WattCycle arranged a battery replacement. Overall, I was very impressed with the speed of the response and the customer service provided by Talia. She was helpful, responsive, and made the replacement process straightforward.