Terrible After-Sales Support – Would Not Recommend
The order did arrive, but it was late. Worse still, an item failed after just two days of use. I have tried to report the issue four separate times, and on each occasion I was told someone would get back to me within 24 hours. Despite these repeated assurances, nobody has contacted me. Products can occasionally fail, but good after-sales support should be there to resolve these issues. Being repeatedly ignored after being promised a response is simply unacceptable. Based on my experience, I cannot recommend Nillkin UK to anyone buying in the UK. The lack of customer support has been extremely disappointing.