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Malaysia

2 Reviews
3 Reads
0 Useful

2 reviews

itemku

Worst customer service ever

Worst customer service ever! My Wallet PIN reset issue (Ticket #3936766) has been ignored since day one of registration. Customer service agents like Chio, Caca, Senna, Maureen, and Arthur keep spamming repetitive copy-paste templates instead of escalating the database bug to the IT team. They even had the audacity to send a review prompt while holding my funds hostage and refusing to fix a server-side account lock. Avoid using Itemku if you value your money!"

2026-10-14Verified
itemku

Worst customer service ever

Worst customer service ever! My Wallet PIN reset issue (Ticket #3936766) has been ignored since day one of registration. Support agents like Chio, Caca, Senna, Maureen, and Arthur keep spamming repetitive copy-paste templates and now even spam review requests while holding my funds hostage. They refuse to escalate this database bug to the IT team. Avoid Itemku if you care about your money!

2026-10-14Verified