No communication and support
Initially there is no communication from vendor side.Need to call and check.Once ready for collection, Email is sent out.I feel communication part is not friendly. Second, the hand over during self collection. I thought of sending my family member to collect.However,I finally went to collect. I was surprised that the box was too big.No rope or sling to carry the box.I struggled to bring out to cab and load it. There is no package size indicated in email.No consideration or ask by office for any help needed or help rendered during collection. I will reconsider to purchase from sourceit .