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Christina Ann

United States

1 Reviews
4 Reads
0 Useful

1 review

Mollyevers

Very poor customer service/ return policy.

I ordered a dress recently from Mollyevers for a wedding with very high hopes just because I paid over $200 for it so I expected the quality to be perfect. My hopes were let down quickly. First, I paid for expedited shipping and it arrived over a week later than it should have giving me only days to find a substitute. Second, the dress arrived and was completely different from the picture. No where in the picture or description did it say it would be covered in glitter and yet when I opened it, it was a glitter bomb. I inquired about returning the dress and they are still giving me issues about returning it. Before you even think about buying something from them, here is what you NEEDA to know: "If a return is due to personal preference or a non-quality-related reason, the return shipping cost would need to be covered by the customer. This can include situations such as: - the style or silhouette is not what you expected - the color looks different from what you personally prefer - the fabric feels different from what you had imagined - the dress does not suit the occasion as you hoped - the fit is not your preferred look or feel - you changed your mind after receiving the item - you ordered multiple styles or sizes to compare and would like to return the ones you do not keep" So basically if you are dissatisfied with how it looks for any reason, thats your problem and you need to ship it back. But wait! They offered me a $30 refund for a $200 dress hoping that would be a better option for me? Do not buy from this company. If they can't take care of the customers they are not worth your money!

2026-10-16