Credits Expire, they don't roll over each month
My main grievance is that unused credits don't compound each month they expire. when I purchased a yearly plan in 2025 the Advertised credit policy states: "Credits are valid for one year from the date of purchase." However instead of honoring that, any unused credits at the end of the month "expire" instead of rolling over into the next month... This is a complete violation of their contract on their end. I've emailed customer service and asked that my expired credits be reinstated but to this date have not heard back from them nor resolved this issue...Even if policy has changed, which i don't think it has, i should be grandfathered into the policy of my original purchase till the end of the year when it renews.... buyers beware if you purchase it be sure to use all your credits each month. if they were to contact me and make right i would give them a higher rating because the videos rendered from uploaded photos are genuinely good.