48v not charging, warranty claim
I had an issue with my 48v golf cart battery charging and contacted Vatrer’s customer service. I was first sent an activation charger to see if I had a BMS that was too drained to charge normally. After trying that and still unable to charge i was sent a replacement battery and returned the old battery with no issues. Jovie provided great service and overall I have no issues. I have read other comments about poor customer service but from my personal experience Hovie and the team were great to work with.