For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Laura Kingston

Australia

1 Reviews
4 Reads
0 Useful

1 review

Villa Finder

Villa Cempaka Banoa… HORRIFIC

We booked Villa Cempaka Banoa in Nusa Dua based on the beautiful pictures on the website and the information that suggested it was a perfect location for water sports, beach access and lazing by the pool…. What we turned up to was a horror show. No greenery, the garden was in a state of disrepair like someone had dug it all up and lost interest in putting it all back together. Scummy pool, water leaks, dirty fixtures and broken fittings. 1 broken sun lounger between 6 (not that anyone would take their chances in that pool 💀). Don’t get too excited about catching any rays on the roof top terrace because that’s where the dusty cleaning products and old mop are now stored…If you are unlucky enough to draw the short straw for the upstairs room do ensure you leave plenty of time to wrestle the back door open before bed, and take a torch to get you up the steps (don’t expect light when you get up there either… the switches are taped over). I could go on about the stained sheets and ripped curtains hanging off the walls but I won’t. Thank goodness the wonderful lady that was there to greet us had purchased our shopping list in advance (Bintang) because only that and our good humour got us through the one night we had to stay before we moved on! Our friend summed our experience up beautifully “Villa Cempaka Benoa… more traumatic than pancreatic cancer” and he can speaks from experience. Whilst I did manage to get refunded for our booking, we did lose a day and night of our holiday to the stressful experience. Looks like the villa and others in the same complex are still advertised for booking DON’T DO IT 😫 even the cute ginger cat doesn’t make it worth the trip 😂

2026-10-24